ace667 Privacy Policy

1 Account Registration Data

When you create an ace667 account we collect the personal information you provide directly, including your full name, date of birth, residential address, mobile phone number, and email address. This information is required to verify your identity, confirm you meet the minimum age of 21, and maintain your account in good standing. We may also collect a copy of a government-issued identity document where required for enhanced account verification.

2 Payment and Financial Data

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or bank transfer, we collect transaction records including the payment method used, transaction reference numbers, amounts in Bangladeshi Taka (৳), timestamps, and confirmation status. We do not store complete mobile banking PINs or passwords. Payment credentials are handled directly by your chosen payment provider and are subject to that provider's own privacy policy.

3 Usage and Behavioural Data

We automatically collect data about how you interact with ace667, including the pages and games you visit, bet history, session durations, device type, operating system, browser version, IP address, and referring URL. This data helps us understand player behaviour, improve the platform experience, and identify potential security or fraud issues.

4 Communications Data

If you contact our customer support team via live chat or email, we retain records of those communications. These records are used to resolve disputes, improve our service quality, and train our support staff. Communications may be reviewed by our compliance and quality assurance teams where necessary.

5 Cookies and Tracking Technologies

ace667 uses cookies and similar tracking technologies including session tokens, local storage, and pixel tags. These technologies serve the following purposes:

• Essential cookies: Required for the platform to function correctly — maintaining your login session, remembering your language preference, and securing your account.
• Analytical cookies: Help us understand how players navigate ace667 so we can improve page layouts, game discoverability, and loading performance.
• Functional cookies: Remember your preferences such as odds format, default stake amounts, and notification settings between sessions.
• Marketing cookies: Used to measure the effectiveness of our promotional campaigns. These cookies do not share your data with external advertisers.

You may disable non-essential cookies through your browser settings at any time. Disabling essential cookies may prevent certain features of ace667 from functioning correctly.

1 Service Delivery

The primary purpose of collecting your personal data is to operate and deliver the ace667 platform. This includes processing your bets and casino game sessions, facilitating deposits and withdrawals via bKash, Nagad, and other supported payment methods, maintaining your account balance, and providing customer support when you need it.

2 Identity Verification and Fraud Prevention

ace667 uses your registration data, payment records, and behavioural data to verify your identity, confirm you meet the 21+ age requirement, and detect fraudulent or suspicious activity. Where fraud is identified or reasonably suspected, your account may be suspended and your data may be shared with relevant authorities as required by law.

3 Responsible Gaming Monitoring

We analyse your betting patterns and session data to identify signs of problem gambling behaviour. Where our systems flag potential concern — such as unusually high session frequency, rapid escalation of stake sizes, or repeated self-exclusion requests — our responsible gaming team may reach out to offer support resources. This monitoring is conducted in your interest and forms part of our duty of care as an operator.

4 Platform Improvement

Aggregated and anonymised usage data is used internally to improve ace667's features, game selection, payment processing speed, and mobile experience. No individually identifiable information is used in product analytics reports shared across teams.

5 Marketing Communications

If you have opted in to receive promotional communications, ace667 may send you information about new games, bonus offers, tournament announcements, and seasonal promotions relevant to Bangladesh players — including events around Eid, Pohela Boishakh, and major cricket tournaments such as the BPL and T20 World Cup. You may opt out of marketing communications at any time by contacting [email protected].

6 Legal and Regulatory Compliance

ace667 may be required to process and retain your personal data to comply with applicable laws and regulatory obligations. This includes record-keeping requirements, responding to lawful requests from law enforcement agencies, and fulfilling anti-money laundering (AML) obligations. In such cases, data processing is not optional and cannot be refused by the player.

1 Third-Party Service Providers

ace667 works with a limited number of third-party service providers who assist in operating the platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe), and infrastructure providers. Each third party receives only the minimum data necessary to perform their service and is contractually bound to handle that data securely and in accordance with applicable privacy standards.

2 We Do Not Sell Your Data

ace667 does not sell, rent, or lease your personal information to any third party for commercial purposes. Your data is not shared with external advertisers, data brokers, or marketing networks outside of ace667's own promotional activities.

3 Legal Disclosure

We may disclose your personal information to law enforcement authorities, regulatory bodies, or other government agencies where we are legally required or compelled to do so. Where possible and legally permitted, we will notify you of such a request before complying. ace667 will not voluntarily disclose player data beyond what is strictly required by applicable law.

4 Business Transfers

In the event that ace667 undergoes a merger, acquisition, or sale of all or part of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change in data controller and given the opportunity to request deletion of your data if you do not wish to continue with the new entity.

1 Right of Access

You have the right to request a copy of the personal data ace667 holds about you. To submit a data access request, contact our support team at [email protected] with the subject line "Data Access Request". We will respond within 30 days of receiving your verified request.

2 Right to Rectification

If any personal information held by ace667 is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account details such as your contact email or phone number directly through your account settings. For changes to identity documents or date of birth records, please contact [email protected] with supporting documentation.

3 Right to Erasure

You may request the deletion of your personal data held by ace667. Please note that we are unable to delete data that we are legally required to retain, such as transaction records and identity verification files held under AML obligations. Where deletion is possible, we will action your request within 30 days and confirm completion in writing.

4 Right to Withdraw Consent

Where data processing is based on your consent — for example, marketing communications — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place before withdrawal. To withdraw consent for marketing emails or SMS, contact [email protected] or use the unsubscribe link included in any promotional message we send.

5 Right to Object

You have the right to object to processing of your personal data where ace667 is relying on a legitimate interest as the legal basis for that processing. We will review your objection and cease the relevant processing unless we can demonstrate a compelling legitimate ground that overrides your interests, rights, and freedoms.

1 Technical Measures

ace667 employs industry-standard technical security measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, firewall protection, and regular security audits of our platform infrastructure.

2 Organisational Measures

Access to personal player data within ace667 is restricted on a strict need-to-know basis. Staff members who handle player data are bound by confidentiality obligations and receive regular privacy and data security training. All data processing activities are logged and subject to periodic internal review.

3 Data Breach Procedures

In the event of a data security breach that poses a risk to your rights and freedoms, ace667 will notify affected players as promptly as reasonably practicable. Notification will be delivered to the email address registered on your account and will include a description of the breach, the categories of data affected, and the steps we are taking to address it.

1 21+ Only

ace667 is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a registered account belongs to a person under 21, that account will be closed immediately, all collected data will be deleted or anonymised, and any deposited funds will be returned to the payment source. Parents and guardians are encouraged to install parental control software on shared devices to prevent minors from accessing online gambling platforms.

1 Right to Amend

ace667 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email notification at least 7 days before the revised policy takes effect. The "Last Updated" date at the top of this page will always reflect the most recent revision. Your continued use of ace667 after the effective date of any amendment constitutes your acceptance of the revised Policy.